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Dan Owen

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LinkedIn: www.linkedin.com/in/dan--owen
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I am an IT professional with a passion for technology that extends into my personal life. My experience working in the field has honed my problem-solving skills and I enjoy finding creative solutions to technical challenges. In my free time, I stay busy by running servers both in the cloud and on premise for personal projects and using home automation systems like Home Assistant. I have a strong background in Microsoft 365, Windows server and desktop management and a commitment to staying at the forefront of the rapidly-evolving technology landscape.
For those wondering, yes this CV is written completely in HTML and yes it was completely unnecessary I could have used Word like everyone else, right click "View page source" for some OCD pleasing code.

Field Sales Solutions

Systems AdministratorAugust 2022 - Present

Focus: Content
Focus: Content

Senior ICT Support TechnicianDecember 2017 - Aug 2022

Focus: Content
Focus: Content

ICT Support TechnicianJune 2016 - December 2017

Focus: Mass Android Deployment
Achievement: Reducing build time Drastically by utilising existing technologies and software within the business
Focus: Desktop, laptop, and network equipment rollouts

Zebra Technologies

IT Support Engineer Secondment RoleFebruary 2011 - February 2012

Focus: Mass Desktop Deployment
Focus: Deployment Optimization through scripted setups
Achievement: Reducing a three to four hour computer build time down to 15 minutes

Firstline Support Oxford

IT Support EngineerFebruary 2007 - June 2016

Certification: GNVQ ICT Level 2
Certification: DiDA (Diploma In Digital Applications)
Certification: Network+
Certification: Key Skills Level 2
Focus: Level 1 and level 2 technical troubleshooting both remote & onsite
Focus: Desktop, laptop, server and network equipment rollouts
Focus: Onsite installations of CAT5E cabling and associated equipment
Focus: Onsite installations of Netgear and UniFi Access Points

Other experience and skills
  • Basic HTML
  • Scripting languages; Powershell, Windows Command-Line, Skript
  • Ubnt & Unifi Networking
  • Network Administration; incl but not limited to Watchguard & Netgear equipment
  • Group Policy Administration
    • Hobbies
  • Home Automation Technologies and devices
  • Zigbee, Z-Wave, Thread and Matter networks
  • Lego city and model building
  • Gaming
    • References
  • Tim Wheeler LinkedIn